OWL.I PRIVACY POLICY

This Privacy Policy explains how OWL.I LLC (“OWL.I,” “we,” “us,” or “our”) collects, uses, and discloses information about you. Please read this Policy carefully. It is your choice whether or not to provide personal information to us. If you choose to do so, you are giving us your express consent to use, process, and disclose your personal information as set forth in this Policy. If you choose not to provide your personal information to us, you may not be able to use our services. We respect the privacy of our customers and users and have developed this Policy to demonstrate our commitment to protecting your privacy.

I. SCOPE OF THIS POLICY

This Policy is intended to describe our practices with respect to the collection, use, and maintenance of personal information relating to users of our website, applications and/or other services OWL.I offers (collectively, the “Services”).

This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

This Policy also does not apply to information that relates to our current, former, and prospective employees, independent contractors, and vendors.

In this Policy, “personal information” means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier. Personal information does not include aggregate information or de-identified information, meaning that the information can no longer be attributed to an identifiable natural person without the use of additional information.

Personal information is required for us to be able to provide services to you. In addition, some of the services we provide require that we disclose your personal information to third-parties, such as to companies that help us to provide those services. If you are not willing to provide your personal information and have it disclosed to third-parties in accordance with this Policy, you will not be able to use our services.

II. COOKIE NOTICE

We may use various technologies to automatically collect information from your computer or device and about your activities on our Services. The technologies we may use for automatic information collection include:

• Meta Pixel. We use the Meta pixel, which is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on the Services. When someone uses our Services and takes an action (like completing a form), the pixel is triggered and reports this action. By accepting this Policy, you consent to the processing of your data by Meta.
• Google Analytics. We may use Google Analytics provided by Google Inc. Google Analytics uses cookies to collect the information identified above, for example, information about the operating system and the browser that you use, your IP address, the website you previously accessed (referrer URL) and the date and time of your visit. On subsequent repeated visits, frequently used information is automatically displayed for you. We are able to track your usage patterns with the help of the cookies. The information generated by cookies about the use of our Services is transmitted to a Google server, which may be located within or outside of, the United States, and stored there. Google will use this information to evaluate your use of the Services. Google may transfer these rights to third parties insofar as it is required to do so by law or in order that data may be processed on Google’s behalf. By accepting this policy, you consent to the processing of your data by Google. You can learn about how Google Analytics collects and processes data here: https://policies.google.com/technologies/partner-sites.
• Session Replay Tools. We may use session replay tools provided by third parties that record your session on the Services, including mouse and cursor movements, clicks, scrolling, and the information you may enter into forms or otherwise submit to us via the Services. We use these tools to analyze and improve the user experience. By using our Services, you consent to the collection, sharing, and processing of this information by and with our third party session replay service providers.
• Cookies. When you visit our Services, we may assign your device one or more cookies to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies please note that you may not be able to sign in or use some of the interactive features offered on our Services. A cookie is a small text file that is stored on a user’s computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. We may allow our authorized service providers to serve cookies from our website to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising. You may delete or decline cookies by changing your browser settings (click “Help” in the toolbar of most browsers for instructions). If you do so, some of the features and services of our Services may not function properly.

III. PERSONAL INFORMATION WE COLLECT

We collect personal information to operate effectively and provide you with the best experiences with our Services. You provide some of this information directly, such as when you create an account, make a purchase, or contact us for support. We get some of your information, such as your IP address, by recording how you interact with our Services. We may also get information about you from our business partners or other third-parties.

We may receive and collect certain personal information automatically, as outlined elsewhere in this Policy, and including analytics regarding our Services, information your Internet browser automatically sends when you use our Services, and information collected by cookies. We may collect personal information that can identify you such as your name and email address, and other information that does not identify you.

Categories of Personal Information We Collect:

• Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
• Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, physical characteristics or description, address, and telephone number.
• Characteristics of protected classifications under California or federal law.
• Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Biometric information.
• Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement.
• Geolocation data.
• Audio, electronic, visual, thermal, olfactory, or similar information.
• Professional or employment-related information.
• Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act.
• Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
• Sensitive personal information. “Sensitive personal information” means: (1) Personal information that reveals: (A) A consumer’s social security, driver’s license, state identification card, or passport number; (B) A consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (C) A consumer’s precise geolocation; (D) A consumer’s racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs, or union membership; (E) The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; (F) A consumer’s genetic data; (2) (A) The processing of biometric information for the purpose of uniquely identifying a consumer; (B) Personal information collected and analyzed concerning a consumer’s health; and (C) Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation.

A. INFORMATION PROVIDED BY YOU

We collect Personal Data if you create an account to use our Services or communicate with us as follows:

• Account Information: When you create an account with us, we will collect personal information associated with your account, including your name, contact information, account credentials, date of birth, payment information, and transaction history.
• User Content: We collect information that you provide in the input to our Services, including your prompts and other content you upload, such as files, images⁠, and audio⁠, depending on the features you use.
• Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect personal information like your name, contact information, and the contents of the messages you send.
• Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity or age.

When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions:

• Log Data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
• Usage Data: We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
• Device Information: We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
• Location Information: We may determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to make your product experience better, for example to protect your account by detecting unusual login activity or to provide more accurate responses. In addition, some of our Services allow you to choose to provide more precise location information from your device, such as location information from your device's GPS.
• Cookies and Similar Technologies: We use cookies and similar technologies to operate and administer our Services, and improve your experience. If you use our Services without creating an account, we may store some of the information described in this policy with cookies, for example to help maintain your preferences across browsing sessions. We may use Internet technology, such as web beacons, session replay software, and other similar technologies, to collect and analyze technical data and track your use of and activities on our Services, and/or which relate to the provision, use and performance of the Services. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. This technical data may include your Internet protocol (IP) address, the company name from which you are browsing our Services, your browser type and version, time zone setting, operating system and platform, and information about your visit to the Services including the full Uniform Resource Locators (URL), clickstream to, through and from our Services, including the date and time, page response times, technical errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the Services.

The information we obtain in this manner enables us to customize the services we offer to users of our Services to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities. Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies, which are stored on the user's computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence. Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website. By visiting and using the Services, you hereby consent to and agree to the collection of this data by OWL.I and that OWL.I will be free (during and after the term hereof) to (i) use such data to improve and enhance the Services and for other development, diagnostic, and corrective purposes in connection with the Services and other Services offerings; (ii) disclose such data in aggregated or de-identified form in connection with its business; (iii) targeted marketing and advertising; and (iv) otherwise use and disclose such data as set forth in our Privacy Policy.

B. INFORMATION COLLECTED FROM OTHER SOURCES

We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services, and from marketing vendors who provide us with information about potential customers of our business services. We also collect information from other sources, like information that is publicly available on the internet, to develop the models that power our Services. We may combine this information with information we collect through our Services or from other sources.

IV. HOW WE USE PERSONAL INFORMATION

We use the personal information we collect for a variety of purposes. The legal basis for our processing of personal information will depend on the specific context in which we collect it. We will retain personal information for as long as it is needed and in accordance with applicable law.

A. GENERAL USES

We may use information that we collect about you to:

• provide, analyze, improve, and maintain our Services;
• manage your account and provide you with customer support;
• perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others, including analytics and shopping improvement;
• communicate with you by e-mail, direct messaging, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third-parties;
• develop and display content and advertising tailored to your interests on our Services and other Services;
• verify your eligibility and deliver prizes in connection with promotions, contests and sweepstakes;
• enforce our terms and conditions;
• manage our business and perform functions as otherwise described to you at the time of collection;
• for legal compliance purposes;
• to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business; and/or
• to occasionally notify you about special sales or services and other valuable updates.

B. BASIS FOR PROCESSING

If the European Union and/or United Kingdom’s General Data Protection Regulation (GDPR) is applicable, our legal basis for processing your personal information will depend on the personal information concerned and the specific context in which we collect it.

When we have collected your personal data to provide you with products and services that you have requested, our legal basis for the processing of that personal data is that it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. If you refuse to provide us with your personal data, you may be unable to obtain the products and services from us that you requested.

We also collect and process personal information about you as necessary to operate our business, meet our contractual and legal obligations, and/or fulfill our other legitimate interests (when not overridden by your data protection interests or fundamental rights and freedoms).

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.

V. HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

We will retain your personal information for as long as is needed to fulfill the purposes set forth in this Policy, unless a longer retention period is required or permitted by applicable law (such as tax, accounting, or other legal requirements). How long we retain Personal Data will depend on a number of factors, such as:

• our purpose for processing the data (such as whether we need to retain the data to provide our Services);
• the amount, nature, and sensitivity of the information;
• the potential risk of harm from unauthorized use or disclosure; and
• any legal requirements that we are subject to.

VI. DISCLOSURE OF PERSONAL INFORMATION

We disclose your personal information as necessary to provide the services you request, including disclosing information to third-party service providers; when required by applicable law; to protect rights and safety, and with your consent.

We may disclose personal information to:

• VENDORS AND AUTHORIZED SERVICE PROVIDERS We may disclose your personal information to our authorized service providers that perform certain services on our behalf. These vendors and service providers may include providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors, and other information technology providers. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
• AFFILIATES We may disclose Personal Data to our affiliates, meaning an entity that controls, is controlled by, or is under common control with OWL.I. Our affiliates may use this Personal Data in a manner consistent with this Privacy Policy.
• BUSINESS ACCOUNT ADMINISTRATORS When you join an OWL.I Enterprise or business account, the administrators of that account may access and control your OWL.I account, including being able to access your Content. In addition, if you create an account using an email address belonging to your employer or another organization, we may share the fact that you have an account and certain account information, such as your email address, with your employer or organization to, for example, enable you to be added to their business account.
• THIRD-PARTY ADVERTISERS ON OUR SERVICES We may allow third-parties, advertising companies, and ad networks, to display advertisements on our Services. These companies also may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. They may collect information about where you, or others who are using your computer, saw and/or clicked on the advertisements they deliver, and possibly associate this information with your subsequent visits to the advertised websites. They also may combine this information with other personal information they collect from you or from other third-parties.
• OTHER USERS AND THIRD PARTIES YOU INTERACT OR SHARE INFORMATION WITH Certain features allow you to interact or share information with other users or third parties. For example, you can share your OWL.I Outputs with other users via shared links⁠. You can also send information to third-party applications, or for searching the web to help answer questions that benefit from more recent information. Information you share with third parties is governed by their own terms and privacy policies, and you should make sure you understand those terms and policies before sharing information with them.
• CUSTOMIZED AUDIENCES AND SIMILAR PROGRAMS We may partner with Meta/Facebook, Google and other social media and marketing partners to deliver advertisements to our users via the Facebook Custom Audiences program, Google Customer Match or other similar third-party programs. In order to identify and reach our users on Meta/Facebook, Google or other third-party services, we may share certain of your information, including your name, email address, and phone number, with Facebook, Google, or other similar third-party partners for the following purposes:
  • Offering promotions on our products to existing customers: To provide you with personalized offers and promotions that are tailored to your interests and preferences.
  • Finding new customers: To identify potential new customers who may be interested in our products and services.
  • Improving the experience for existing and new customers: By analyzing customer information, Meta can help us optimize our marketing strategies, enhance customer engagement, and provide a better overall experience for both existing and new customers.
• OTHER SITUATIONS We also may disclose your information:
  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; to enforce our Services terms and conditions; other agreements or policies; in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy; or when you provide us with your consent to share your information with third-parties.

VII. THIRD-PARTY PRIVACY POLICIES

Any third-parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third-parties as described in this Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third-parties. Those entities or their servers may be located either inside or outside the United States.

Furthermore, our Services may contain links to other websites that do not operate under this Policy. These third-party websites may independently solicit and collect personal information from you and, in some instances, provide us with information about your activities on those websites. We encourage you to review the privacy statements of all third-party websites you visit to understand their information practices.

While we strongly support the protection of privacy on the Internet, we do not have control over, and cannot be responsible for, the actions of other third-parties. We encourage you to review each such third-party’s privacy statement and otherwise understand its privacy practices before providing personal information to it.

VIII. AGGREGATED, DE-IDENTIFIED, AND/OR NON-PERSONAL INFORMATION

We may share aggregated, de-identified, and non-personal information we collect under any of the circumstances set forth in this Policy. We may also share it with third-parties to develop and deliver targeted advertising on our Services and on Services of third-parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third-parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our Services and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.

IX. TRANSFER OF INFORMATION

Your personal information may be transferred to, stored, and processed within the United States. Additionally, we may transfer your personal information to other countries in certain circumstances, for example because a server or third-party service provider is located there. BY PROVIDING YOUR PERSONAL INFORMATION TO US, YOU ARE CONSENTING TO ANY TRANSFER, STORAGE, AND PROCESSING IN ACCORDANCE WITH THIS POLICY.

There are potential risks to you associated with transferring your information to the United States due to the absence of an adequacy decision and appropriate safeguards. These risks include the risk that you will not be able to exercise your data protection rights under applicable law to protect yourself from unlawful use or disclosure of your information. The data protection and privacy laws of other countries, including the United States, may not afford you the same level of protection as those in your own country.

IF YOU ARE FROM THE EUROPEAN UNION, UNITED KINGDOM, OR OTHER REGIONS WITH LAWS GOVERNING DATA COLLECTION AND USE AND YOU PROVIDE US WITH YOUR PERSONAL INFORMATION, YOU ARE AGREEING TO THE TRANSFER OF YOUR PERSONAL INFORMATION TO THE UNITED STATES AND POSSIBLY OTHER JURISDICTIONS.

X. YOUR PRIVACY RIGHTS

A. HOW YOU CAN ACCESS YOUR INFORMATION

If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.

You may request to have all of your personal information collected by us removed from our database by submitting a request to our contact information set forth at the end of this Policy, identifying the subject as "Privacy". We will remove such information as soon as practicable for us, in accordance with applicable law, however, we may still retain certain information associated with your account for analytical purposes and record keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by applicable law. In addition, if certain information has already been provided to third-parties as described in this Policy, retention of that information will be subject to those third-parties' policies.

B. YOUR CHOICES ABOUT COLLECTION AND USE OF YOUR INFORMATION

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Services because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our Services.

C. OPT-OUT

At any time, you can choose to no longer receive commercial or promotional emails or newsletters from us by modifying your email preferences by selecting the “Opt-Out” link found in the footer of the communication or on our Services and following the instructions or contacting us. When you register on our Services, you will be given a choice as to whether you want to receive e-mail messages about special offers and deals related to your interest. You may modify your choice at any time by using the “Opt-Out” link as described above.

You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to thirty (30) days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third-party before you have changed your preferences or updated your information, you may have to change your preferences directly with that third-party.

Even if you opt-out of receiving promotional communications, you may continue to receive emails and notifications relating to order confirmations, back-order notifications, membership information, and/or other business-related communications.

D. Global Privacy Control

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data "sales" as defined under certain laws. In certain territories, when we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

E. Notice of Right to Opt-Out of Sharing

If you are a California resident, you have the right to opt-out of the sharing of your personal information for purposes of cross-context behavioral advertising. To submit an opt-out request, please send an email to support@owli.ai or call this toll-free number: (844)954-OWLI [844-954-6954].

F. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law grants you certain rights as set forth below:

• Do Not Sell: California residents have the right to request that we not “sell” their personal information. As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that we may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
• Limit the Use of Sensitive Personal Information: California residents have the right in certain instances to request that we limit the use and sharing of their sensitive personal information. California law defines “sensitive personal information” to include, among other things, your: social security, driver’s license, state identification card, or passport numbers; account log-in, financial account, debit card, or credit card numbers in combination with any required security or access code, password, or credentials allowing access to an account; racial or ethnic origin, religious or philosophical beliefs, or union membership; genetic data; and biometric information (including physiological, biological, or behavioral characteristics).
• Initial Notice: We are required to notify California residents (if we control the collection of your personal information), at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.
• Request to Delete: California residents have the right to request deletion of their personal information that we have collected about them and to have such personal information deleted, except where an exemption applies. We will respond to verifiable requests received from California residents as required by law. The instructions for submitting a verifiable Request to Delete are described below.
• Request to Know: California residents have the right to request and, subject to certain exemptions, receive a copy of the specific pieces of personal information that we have collected, used, disclosed and sold about them and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance. California residents also have the right to request that we provide them certain information about how we have handled their personal information, including the:
  • categories of personal information collected;
  • categories of sources of personal information;
  • business and/or commercial purposes for collecting and selling their personal information;
  • categories of third parties with whom we have shared their personal information;
  • categories of personal information that we have sold, and for each category identified, the categories of third parties to which we sold that particular category of information; and
  • categories of personal information disclosed for a business, and for each category identified, the categories of third parties to which we disclosed that particular category of personal information.

California residents may make a Request to Know up to twice every 12 months. We will respond to verifiable requests received from California residents as required by law. The instructions for submitting a verifiable Request to Know are described below.

• Request to Correct: California residents have the right to request that we correct inaccurate personal information that we maintain.
• Right to Non-Discrimination: California law prohibits discrimination against California residents for exercising their privacy rights.
• Financial Incentives: A business may offer financial incentives for the collection, sale, or deletion of California residents’ personal information, where the incentive is not unjust, unreasonable, coercive or usurious, and is made available in compliance with applicable transparency, informed consent, and opt-out requirements. California residents have the right to be notified of any financial incentives offers and their material terms, the right to opt-out of such incentives at any time and may not be included in such incentives without their prior informed opt-in consent. We do not offer any such incentives at this time.

We do not "sell" Personal Data or "share" Personal Data for cross-contextual behavioral advertising, and we do not process Personal Data for "targeted advertising" purposes (as those terms are defined under state privacy laws). We also do not process sensitive Personal Data for the purposes of inferring characteristics about a consumer.

If you are a California resident and would like to make such a request, please email us: support@owli.ai and insert "California Privacy Rights Request" in the subject line or call this toll-free number: (844)954-OWLI. Please allow forty-five (45) days for a response.

We will use the following process to verify Requests to Know and Requests to Delete: We will acknowledge receipt of your Consumer Request, verify it using processes required by law, then process and respond to your request as required by law. To verify such requests, we may ask you to provide the following information:

• For a Request to Know categories of personal information which we collect, we will verify your identity to a reasonable degree of certainty by matching at least two data points provided by you against information in our systems which are considered reasonably reliable for the purposes of verifying a consumer’s identity.
• For a Request to Know specific pieces of personal information or for Requests to Delete, we will verify your identity to a high degree of certainty by matching at least three pieces of personal information provided by you to personal information maintained in our systems and also by obtaining a signed declaration under penalty of perjury that the requestor is the consumer whose personal information is the subject of the request.

An authorized agent can make a request on a California residents’ behalf by providing a power of attorney valid under California law, or providing: (1) proof that the consumer authorized the agent to do so; (2) verification of their own identity with respect to a Right to Know categories, Right to Know specific pieces of personal information, or Requests to Delete which are outlined above; and (3) direct confirmation that the consumer provided the authorized agent permission to submit the request.

We will respond to verifiable requests received from California residents as required by law.

G. OTHER PRIVACY LAWS AND RIGHTS

If you are a resident of a locale with an applicable data and privacy protection law which is not specifically referenced herein and wish to exercise a right thereunder regarding your personal information, submit any request to support@owli.ai or call this toll-free number: (844)954-OWLI. Please allow forty-five (45) days for a response.

Your rights may include the following:

• the right to confirm whether we are processing your personal information and to access the personal information;
• the right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of your personal information;
• the right to delete personal information provided by, or obtained about, you;
• if the personal information is available in a digital format, the right to obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another controller without hindrance;
• the right to opt-out of the processing of your personal information for purposes of:
  • targeted advertising;
  • the sale of personal information; and
  • profiling in furtherance of a decision that produces a legal or similarly significant effect concerning you; or
• the right to opt-in or opt-out of the processing of your sensitive personal information, including health data.

H. EU AND UK PRIVACY RIGHTS

If you are an individual located in the European Union or United Kingdom, you may have additional rights available to you under applicable laws, including:

• You have the right to request access to your personal data, and the rectification of inaccurate personal data concerning you.
• You have the right to obtain the deletion or the restriction of processing of your personal data in certain circumstances, including when the data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, except when we are required by applicable law to maintain or otherwise process your personal data, for the establishment, exercise, or defense of legal claims, or for the protection of the rights or another person.
• You may have the right to request that we stop processing your personal information and/or to stop sending you marketing communications.
• In certain circumstances, you may have the right to be provided with your personal information in a structured, machine readable and commonly used format and to request that we transfer the personal information to another data controller without hindrance.
• Where our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
• You also have the right to lodge a complaint with a supervisory authority, in particular in the country of your habitual residence, place of work, or place of an alleged infringement of the applicable data protection law.

You may exercise these rights by contacting us using the contact information provided below. To protect your privacy and security, we may take steps to verify your identity before taking action on your request.

XI. CHILDREN’S PERSONAL INFORMATION

We do not knowingly collect personal information from children under the age of 18 through our Services. If you are under the age of 18, please do not submit any personal information through our Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy.

XII. SECURITY

The security of your personal information is important to us. While we are focused on the security of your personal information, you must remember that the Internet is a global communications vehicle open to threats, viruses and intrusions from others and so we cannot promise, and you should not expect, that we will be able to protect your personal information at all times and in all circumstances.

Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov for information about how to protect yourself against identity theft.

XIII. NO RIGHTS OF THIRD-PARTIES

This Policy does not create rights enforceable by third-parties.

XIV. CHANGES TO THIS POLICY

We will occasionally update this Policy to reflect material changes in our privacy practices. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by posting the modified Policy and indicating the date it was last updated. We may also notify you by sending you an e-mail. We encourage you to review the Policy each time use our Services to see if this Policy has been updated since your last visit to make sure you understand how your personal information will be processed.

XV. Contact Us

If you have any questions about this Policy or our privacy practices, please contact us by e-mail or postal mail as follows:

OWL.I, LLC
support@owli.ai
(844)954-OWLI